Frequently Asked Questions
Orders & Delivery
How can I track my order?
You can track your order using the tracking link sent to your email or SMS after placing the order.
Do you deliver on weekends and holidays?
Yes, we deliver on weekends and most public holidays. Availability may vary based on location.
What should I do if my order is delayed?
If your order is delayed, please contact our support team with your order ID for immediate assistance.
Products & Customization
Can I customize a bouquet or floral arrangement?
Absolutely! We offer customization options for all floral arrangements. Contact us to discuss your preferences.
Are the flowers fresh upon delivery?
Yes, we ensure that all flowers are delivered fresh and handpicked on the same day as the delivery.
Do you offer seasonal or rare flowers?
Yes, we provide a wide range of seasonal and exotic flowers. Availability may vary depending on the time of year.
Order & Retunrs
Payments & Refunds
We accept all major credit cards, debit cards, UPI, and popular digital wallets.
Can I cancel my order after placing it?
Yes, orders can be canceled within 24 hours of placement. Please contact our support team to process cancellations.
What is your refund policy?
If there’s an issue with your order, we offer refunds or replacements. Please reach out to us within 48 hours of delivery.