Privacy Policy
Effective Date: 01-02-2025
At Samrat Flowers, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
- Non-Personal Information: Browser type, IP address, operating system, and browsing behavior on our website.
- Cookies: Small data files stored on your device to enhance your browsing experience.
2. How We Use Your Information
We use the information collected for the following purposes:
- To process and fulfill your orders, including payment and delivery.
- To communicate with you about your orders, promotions, and updates.
- To improve our website, products, and services based on customer feedback.
- To personalize your experience and provide tailored recommendations.
- To comply with legal obligations and ensure security.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- With trusted service providers (e.g., payment processors, delivery partners) to fulfill your orders.
- When required by law or legal processes to protect our rights or comply with legal obligations.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional emails by clicking the “Unsubscribe” link.
- Disable cookies through your browser settings (note this may affect website functionality).
6. Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
7. Children’s Privacy
We do not knowingly collect personal information from individuals under 13 years of age. If you believe a child has provided us with their personal data, please contact us immediately.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: help@samratflowers.in
Thank you for trusting Samrat Flowers.